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Customer definition is — one that purchases a commodity or service an individual usually having some specified distinctive trait one that purchases a commodity or service an individual usually having some specified distinctive trait how to use customer in. Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services although customer service representatives are employed in nearly every industry, many work in telephone call centers, credit and. Member sign in your account your orders your shop your way points your clipped coupons your layaway your preferred store pay. Search careerbuilder for customer service jobs and browse our platform apply now for jobs that are hiring near you.